Vision and values

Our vision

We will deliver, through our skilled workforce and in partnership, probation services which protect the public, reduce reoffending and make the people of Wales safer.

Our values

Supporting change

  • We believe people can change and we support offenders to become responsible members of the community.


  • We work with and within communities to create a safer Wales through high quality services delivered in partnership with other agencies.
  • We listen to the public, offenders and our staff to make our work more effective.

Respecting people

  • We value our staff as our most important asset, encourage their innovation and respect their professionalism.
  • We support each other, share best practice and invest in the development of our people.
  • We strive to be fair, open and transparent and encourage effective communication throughout the organisation.