Jobs

Receptionist / Assistant Administrator

Contract: Permanent
Salary: £14,609 - £17,243

Location & Hours:

Cardiff 37 Cardiff 17.75 Bridgend 37 Merthyr 37
Swansea 37 Newport 37 Newport 18.5 Caerphilly 37
Pontypool 37 Ebbw Vale 37 Bangor 37 Wrexham 37
Caernarfon 22.2 Colwyn Bay 37

Wales Community Rehabilitation Company delivers, through its skilled workforce and in partnership, probation services to protect the public, reduce reoffending and make the people of Wales safer.

We work with around 8,000 low and medium risk adults, managing their community sentences imposed by the Courts, or released on licence from prison, giving them the knowledge, skills and support to enable to them to stop offending.

We are looking for enthusiastic Receptionists to deliver a quality customer focussed front desk service for our organisation and the National Probation Service. Each Receptionist will be a vital first point of contact for our service users and stakeholders, establishing their requirements and assisting them to gain access to the right people/support.

The Receptionist will report to the local Lead Administrator and will be responsible for reception duties including:

Answering and directing telephone calls
Greeting persons entering organisation
Ensuring knowledge of staff movements in and out of office base
Monitoring visitor access and maintaining security awareness
Handling and distributing mail
Handling petty cash

Successful applicants must have:

Knowledge of Microsoft Office and typing skills
Strong communication and interpersonal skills
Customer service orientation
Strong organisational skills and ability to use initiative
Knowledge of handling information requests

A certificate NVQ Level 1 in Business Administration, or equivalent, is desirable. The ability to communicate through the medium of Welsh and English is highly desirable.

If you would like to discuss the role in more detail, please contact:

Caroline Coxon 01656 674700 South Wales
Margaret Garvey 01978 346200 North Wales
Rachael Pinder 01633 247300 Gwent

Closing Date: Friday 5^th December 2014 – 12 noon
Short-listing: week commencing 15^th December 2014
Interview Date: week commencing 5^th January 2015

Job Description (Word, 157Kb)
A day in the life of a Receptionist (Word, 17Kb)
CRC Application Part A
CRC Application Part B

It is usual for all appointments to be made at the bottom of the scale.

If you are interested in this job, please email your completed two-part application to [email protected] stating job reference 141205AAR in the subject line, or post to HR Services, 33 Westgate Street, Cardiff, CF10 1JE.

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